Sales, rental and workshop terms

A request requires confirmation

Adding items to the cart, preparing a summary or opening WhatsApp does not confirm a purchase or reserve stock. Review the message and tap ‘Send’ in WhatsApp so the shop can handle your request.

The shop must confirm the item or bicycle, availability, final amount, payment and collection or delivery terms before the transaction is agreed. This website does not collect payments.

Bicycle rental

Bicycles

Urbanbiker UB400 (size L) and Berna (size S)

Hourly

€12.00 per hour per bicycle

8-hour day

€60.00 per bicycle

Security deposit

€200.00 per bicycle, separate from the rental charge

Included

Helmet and lock included

Fleet

5 bicycles in total; model and size subject to availability

The summary shows the estimated rental cost separately from the security deposit. No late fees are added when requesting availability. Dates and times refer to the Canary Islands.

The 8-hour day runs from 10:00 to 18:00. Hourly rentals must allow return before closing. The model, size, date and final amount are confirmed with the shop before booking.

Rental terms

Rental requirements

To be provided by the shop

Collection, return and rental day duration

Collection and return at Calle Pizarro, 17, Corralejo, La Oliva, Monday to Friday between 10:00 and 18:00, Canary Islands time. The daily rate covers 8 hours, with collection at 10:00 and return at 18:00. Please check availability on public holidays.

Security deposit

A €200 security deposit per bicycle, separate from the rental price. Before booking, the payment method for the deposit, the return procedure and timeframe, and any justified deductions that may apply must be specified.

Payment and final amount

Card and cash are accepted. Payment timing, any advance payments and the final amount including applicable taxes must be confirmed before booking.

Late return

The rate stated by the shop is €20 per hour of delay beyond the agreed return time. How partial hours are counted and the procedure for incidents must be specified before booking; this website does not calculate or charge any surcharge automatically.

Cancellation and changes

To be provided by the shop

Liability and insurance

To be provided by the shop

Cancellation, damage, theft, assistance and insurance terms must be provided before the booking is confirmed. The security deposit is not automatically forfeited for any incident and does not exclude the shop’s statutory liabilities.

Liability for an incident depends on its causes, the law and validly agreed terms. Responsibility for defects, breaches or actions attributable to the shop is not transferred to the customer.

Products and spare parts

Catalogue options should be checked with the shop. If no price is published, the amount remains to be confirmed. Spare parts and chargers must be checked for compatibility with the specific vehicle; an image or a generic name cannot replace that check.

Payment

Card and cash. The shop confirms the final amount and payment timing before the order is agreed; the website does not collect payments.

Collection and delivery

Collection at Calle Pizarro, 17, Corralejo, Monday to Friday from 10:00 to 18:00. The current service area is Corralejo. Shipping, destinations, costs and delivery times are still to be defined and are not offered as confirmed services.

Returns and warranty

Voluntary returns due to a change of mind are not accepted for electronic products bought in the shop. This condition does not limit any applicable right of withdrawal for distance purchases or rights arising from lack of conformity. Voluntary return terms for other products are still to be defined.

Returns and statutory warranty

For distance purchases, including via WhatsApp, there is generally a 14-calendar-day withdrawal period from receipt of the product, subject to applicable statutory exceptions. Being an electronic product does not in itself constitute an exception.

The shop’s voluntary exchange policy does not replace the statutory warranty. For new goods, the shop is liable for lack of conformity that becomes apparent within three years of delivery, as provided by law.

Where a withdrawal refund is due, the original payment method is used unless another method is expressly agreed at no cost to the customer. Refunds must be made within the statutory time limits; for goods, a refund may be withheld until the product or proof of return is received.

Before the contract is concluded, the shop must provide the withdrawal procedure, any applicable costs and the relevant form. You can report an issue by phone or WhatsApp. Read Spain’s General Law for the Protection of Consumers and Users.

Workshop

We service scooters of all brands. Book an appointment by calling +34 657 33 42 41 or via WhatsApp.

Quotes are free. Diagnosis costs €15–20; the exact amount must be communicated and accepted beforehand. Repairs require the customer’s approval by phone or message, with the work, price and timeframe agreed.